About the organization
Engineers Without Borders Sweden (EWB-SWE) is a Non-Governmental Organisation striving to make a long-term impact in the work towards the United Nations Sustainable Development Goals. Through humanitarian engineering, we engage, inspire and unite people to build a sustainable future.
With our engineering expertise from industry and academia, we are active both in Sweden and nternationally to solve engineering challenges related to inequality and global development. The access to quality education, reduced inequalities and gender equality, sustainable and cheap energy, and clean water and sanitation are some of the key areas in which we are active.
As a volunteer-based organization, cultivating and nurturing our stakeholders is crucial to develop a long-term sustainable organization. With just about all work being carried out by volunteers, both students and working professionals, the organization is dependent on members and the engagement of those. Recruiting new members and retaining these by ensuring a positive member experience are thus of utmost importance.
We are looking for an intern who can help us strengthen our member recruitment, experience and retention. We want to better understand and improve how we reach and recruit new potential members – how we can make it easier for them to get involved and what type of activities are attractive for them. We also need to understand and develop the experience after they have become a member – how we create value for our members and how we can improve the way we engage with them. These are the overarching areas that the assignment would cover.
As a member engagement intern, you will work in close collaboration with the Board member responsible for HR, as well as with members and employees from EWB-SWE involved in this matter, to support the building of a member engagement program – from initial research and background analysis to development of the measures of improvement and tactics. EWB-SWE is a growing organisation and we expect you to grow with us. You will be given a lot of freedom and responsibility to contribute to the development of the organisation, and you will gain unique insight in our domestic and international work. You are expected to work independently, however in close collaboration with the management of the organisation as well as other volunteers.
You have the opportunity to join our team to:
– Identify and develop value creation for members
– Review and improve our member status, journey and experience. For example, motivators for engaging members, member timeline and reasons for exiting the organization.
– Based on findings, develop and implement measures for improvement.
– Analyze and investigate current methods and practices on recruitment of new members. Based on findings, develop and implement measures for improvement.
– Analyze and investigate current onboarding processes and its related materials. Based on findings, develop and implement measures for improvement.
– Set a process to collect data on members, identify types of data points to be collected to develop insights on members.
– Research and identify possible strategies for member growth and retention.
We are looking for a self-driven individual with a strong interest in humanitarian engineering and relevant education at university level (HR, Marketing, Communications, …). You are able to generate ideas, exercise initiative and work effectively both independently and as part of a team. You are structured and a problem-solver and speak and write good English. Previous experience with the nonprofit sector is a plus.
EWB-SWE is promoting equality and inclusivity. We are strengthened by our differences. We encourage all qualified candidates to apply for the position, regardless of gender, age, ethnic background, religion, disability, or sexual orientation.
Start: August 2021
Duration: 6 months
Type: Full-time or nearly full-time internship
Location: Flexible. We have small offices in Gothenburg and Falun where we could offer you a workplace, though you can work from anywhere and will need and want to occasionally visit our staff and members in Gothenburg, Stockholm, Falun and some of our local groups elsewhere. Most of the work may however very well be performed remote.